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Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. 

To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.  FleetRisk is committed to observing its obligations under the amended Privacy Act 1988 which regulates how the company should manage and use personal information collected and held about people.

The Information We Collect
This notice applies to all device, log, location and storage information collected or submitted to or on the FleetRisk website or FleetRisk service. 

Examples of the types of information collected and securely stored by FleetRisk include;

  • Device Information: We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).

  • Log information: When you use our services, we may automatically collect and store certain information (such as how you use the service, device events and settings).

  • Location information: We may collect and process information about your actual location, like GPS signals sent by the FleetRisk (BetterDriver) device. We may also use various technologies to determine location, such as sensor data from your device.

  • Local storage: We may collect and store information locally on your device (such as GPS data, device number, events data). Personal information (such as name, address, phone number) will not be stored on the device.

  • Micro-Learning Video Coaching: We collect your work email, mobile and unique employee ID to communicate safety coaching and performance feedback directly to you.

The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that request for information. We do not share this information with outside parties except to the extent necessary to complete that process.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Our Commitment to Data Security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How to contact us
If you have any queries or complaints in regard to our collection, use or management of your personal information, please contacting us or write to;
FleetRisk Technologies Pty Ltd
C/O Mercurien Group
Level 5, 120 Sussex Street
Sydney 2000

We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections

If we cannot satisfactorily resolve your concerns you may contact the Privacy Commissioner in writing:

Director of Compliance Office of Federal Privacy Commissioner
GPO Box 5218
NSW 1042

For more information about privacy in general, you can refer to the Privacy Commissioner's web site at